Returns & Exchanges

At Whitestone Gallery, we strive for perfection in every garment, but if you are not completely satisfied, we offer a 30-day return policy for all unworn items in their original packaging. Our streamlined process ensures your boutique experience remains seamless from purchase to return.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original Whitestone Gallery box, ensuring all designer tags and hygiene seals remain intact.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.

4

Receive Your Refund

Once our quality control team inspects the returned garment, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing